Returns & Exchanges at Roland Store London

We want you to be completely satisfied with your high-performance gear, which is why we offer a 30-day return window for all electronics in their original condition. Whether it is a synthesizer or a digital piano, our team is here to ensure your studio setup is perfect.

Return Process

• 1.
  Initiate Your Request

  Contact our London-based support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA).

• 2.
  Pack Your Gear

  Carefully place the item in its original manufacturer packaging, including all manuals, cables, and accessories to ensure a full refund.

• 3.
  Ship or Drop Off

  Affix the provided shipping label to your package and drop it at an authorized courier point, or bring it directly to our London flagship store.

• 4.
  Quality Inspection & Refund

  Once our technicians verify the item's condition, we will process your refund to your original payment method within 5-7 business days.